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Book Formatter & Publishing Assistant

Crissel Famorcan

Turning manuscripts into masterpieces.

Book formatter and publishing assistant with 4+ years producing print-ready interiors, covers, and Amazon KDP listings for clients worldwide. From manuscripts to marketplace — every page crafted with care.

Published Works & Formatted Books
Darker Inks: The Afterbleed
Darker Inks: The Afterbleed
Detachment
Detachment
HR Approved
HR Approved
Career Confidence Blueprint
Career Confidence Blueprint
Below Benchmarks
Below Benchmarks
The Ultimate Recruiting Playbook
The Ultimate Recruiting Playbook
Parent of Teens
Parent of Teens
Recruiting — Ebook Edition
Recruiting — Ebook Edition
Darker Inks: Full Spread
Darker Inks: Full Spread
0+

Books Formatted

0%

Avg. Sales Boost

0%

Deadlines Met

0+

Years Experience

About Me

The craft behind every page

I help authors, publishers, and creative teams transform manuscripts into professionally formatted, publication-ready books. With hands-on experience in book formatting, cover design, publishing workflows, and editorial support, I create polished reading experiences that move smoothly from first draft to final publication — across every format and platform.

A results-driven Publishing Specialist and Virtual Assistant, I bring precision and artistry to every manuscript I touch. From paperback interiors to reflowable EPUBs, I transform raw text into publication-ready books that look professional on every device and platform.

My background spans Amazon KDP publishing, book cover design, A+ content creation, PDF-to-EPUB conversion, and full-cycle project management — all while maintaining seamless client communication across 5–7 concurrent projects at a time.

I hold completed coursework in BS Psychology from Rizal Technological University, which informs my empathetic, client-first approach to every collaboration.

"Every book deserves a layout as thoughtful as the story it holds."
FormatsPaperback · Hardcover · EPUB · Kindle
PlatformsAmazon KDP · IngramSpark
Revision TAT24 – 48 hours
Concurrent ProjectsUp to 7 at once
LocationPhilippines · Available Globally
What I Do

Services & expertise

End-to-end publishing support — from first-draft formatting to final KDP upload. Each deliverable is crafted with platform compliance, print quality, and your vision at the forefront.

01

Book Formatting

Professional interior layout for paperback, hardcover, and EPUB — ensuring KDP compliance with precise margins, bleeds, trim sizes, and refined typography.

Print-ReadyEPUBReflowable
02

Cover Design

Genre-appropriate cover designs built to KDP's wraparound specs — front, back, and spine — for both print and digital editions, aligned to your story's identity.

Full WrapKDP SpeceBook
03

Amazon KDP Publishing

Full account setup, book uploads, metadata optimization, A+ content creation, and quality checks — consistently driving 15–20% improvement in discoverability and sales.

A+ ContentMetadataSEO
04

PDF → EPUB Conversion

Accurate, Kindle-validated EPUB files converted from manuscript PDFs. All files pass KDP quality checks with 100% compatibility across every e-reader device.

Kindle CreateCalibreValidation
05

Virtual Assistant

Comprehensive administrative support — email and calendar management, project coordination, and client communication, managing 5–7 concurrent projects without missing a beat.

AdminSchedulingMulti-project
06

eCommerce & Support

Shopify customer support, order management, short-term rental coordination via Airbnb, VRBO, and Hostaway, plus workflow automation using Zapier.

ShopifyZapierAirbnb
Skills & Tools

My toolkit

Publishing & Design
CanvaKindle CreateCalibreAffinity PublisherAdobe InDesign
CRM & Business
Skywave CRMSalesforceCase StudioSystem.ioGHL (GoHighLevel)
Productivity & Collaboration
Microsoft OfficeGoogle WorkspaceSlackAsanaTrello
Finance & Payments
QuickBooksStripe
eCommerce & Hosting
ShopifyZapierAirbnbHostawayVRBO
Administrative & Coordination

Professional email and calendar management, scheduling, appointment coordination, and streamlined internal communication — building workflows that just work.

Publishing & Content Creation

Amazon KDP expertise across all formats. Manuscript and book formatting for print and digital platforms, ensuring compliance at every stage. Graphic design for covers and interiors.

Customer Support & eCommerce

Multi-channel support via email, chat, and social media. Shopify and e-commerce store assistance including order tracking, guest communications, and issue resolution.

Digital Tools & Media

Advanced Google Workspace proficiency, social media management, and workflow automation to save time on repetitive tasks.

Soft Skills

Strong communication, meticulous attention to detail, reliable time management, calm adaptability, and sharp problem-solving across fast-paced, multi-client environments.

Career

Work experience

Over five years of cross-industry experience in publishing, customer support, and virtual assistance — each role sharpening a different dimension of my professional toolkit.

July 2025 – Present

Virtual Assistant & Publishing Specialist

Upwork · Freelance
  • Designed interiors and covers for 15+ books across paperback, hardcover, and EPUB formats
  • Created A+ content and optimized KDP listings, boosting sales performance by 15–20% per title
  • Uploaded and verified 10+ children's and full-color books, resolving all formatting issues within 24–48 hrs
  • Managed 5–7 concurrent client projects while meeting 100% of deadlines
July 2024 – Present

Tech Customer Support — Financial Tech

Cognizant Technology Solutions
  • Handled 20+ daily support inquiries via chat and email with high satisfaction scores
  • Achieved 90%+ first-response resolution on technical and account concerns
  • Tracked 100+ weekly interactions via CRM for accurate documentation
May 2023 – July 2024

Executive CSR / Sales Representative

Titan Services Inc.
  • Generated 30+ new client accounts per quarter through targeted campaigns
  • Utilized CRM tools to monitor leads, automate follow-ups, and optimize sales workflow
  • Consistently achieved monthly quotas by resolving inquiries and presenting product value
August 2022 – March 2023

Technical Support Representative

Concentrix · QuickBooks Online / Airline Support
  • Maintained 95%+ customer satisfaction across chat, email, and phone
  • Assisted with ticket reservations, cancellations, and modifications
  • Provided technical assistance for software applications to minimize user downtime
February 2021 – Present

Social Media Manager, Publishing Assistant & Admin

Team Apollo
  • Managed daily operations, coordinating with authors and publishers
  • Led layout design, content editing, and final production of two published anthologies
Published Projects

Real work, real results

Darker Inks: The Afterbleed
Literary Anthology · Team Apollo

Darker Inks: The Afterbleed

March 2025 · ISBN 9798306199139
Flip through
Detachment
Self-Help · Miranda B.

Detachment

ISBN 979-8-9958004-0 · 2026
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Below Benchmarks
Poetry Collection · Crissel Famorcan

Below Benchmarks

ISBN 978-621060217-3
Flip through
HR Approved
Humor · Todd Winfield

HR Approved

2025 · Amazon KDP
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The Ultimate Recruiting Agency Playbook
Business · Ryan Lecour

The Ultimate Recruiting Agency Playbook

ISBN 9798249567095 · 2026
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Career Confidence Blueprint
Career Guide · Scott Raether

Career Confidence Blueprint

CareerCultivated · 2026
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Get In Touch

Let's create something beautiful

Ready to bring your manuscript to life? Whether it's a novel, anthology, children's book, or digital publication — I'd love to hear about your project.

Available for new projects

Ready to collaborate?

Whether you need book formatting, KDP publishing support, or a dedicated virtual assistant — I deliver polished, professional results with clear communication from start to finish.

Send me a message
30 min–
1 hour
Response Time
100%
Satisfaction